Frequently Asked Questions
Everything you need to know about your US Ghost Adventures ghost hunting equipment and orders.
What kind of warranty comes with my ghost hunting equipment?
All US Ghost Adventures electronics, including EMF meters and spirit boxes, come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
How long does shipping take for gear orders?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for those needing equipment before a scheduled investigation.
Can I return a device if I am not satisfied with its performance?
Yes, we offer a 30-day return policy for all electronics. Items must be returned in their original packaging with all accessories included to be eligible for a full refund.
Are batteries included with the devices?
Most of our handheld devices include a starter set of batteries. Please check the 'In the Box' section on specific product pages to confirm if your item requires additional power sources.
Do you provide technical support for calibrating sensors?
Absolutely. Every purchase includes access to our digital manuals and video tutorials. If you have specific questions about calibrating your REM pod or EVP recorder, our support team is available via email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay installments for larger equipment bundles.