Returns & Exchanges Policy
At US Ghost Adventures, we stand behind our ghost-hunting equipment and investigative electronics. If your gear fails to meet your expectations or encounters technical issues, you may return it within 30 days of purchase for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the serial number of your electronic device to receive a Return Merchandise Authorization (RMA).
Pack with Care
Securely place the item in its original packaging, ensuring all sensors, cables, and calibration tools are included to avoid restocking fees.
Ship the Equipment
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for tracked transit back to our warehouse.
Inspection and Refund
Once our technicians verify the device's condition and functionality, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing